Important information for emergencies
In the event of an emergency, please do not waste any time! My practice structure does not allow for prompt and adequate emergency care. Please contact your family veterinarian or a veterinary clinic with 24/7 emergency service in your area immediately to spare your pet unnecessary fear and pain.
For my catchment area of Mutschellen and the surrounding area, you can also contact the small animal practice in Bremgarten AG. Please note that the small animal practice in Bremgarten does not offer home visits.
Prices and GTC's
Prices for basic veterinary care, palliative care, acupuncture and saying goodbye at home
Your mobile vet up to 20 km around Mutschellen
General Terms and Conditions
Prices, payment and terms of payment
Prices are shown in Swiss francs (CHF) and include the statutory value added tax.
The prices stated on the Internet pages at the time of contact or receipt of order apply.
Payment can be made in advance or after the treatment in cash or by card. Card payment is subject to a charge (1.5% for EC and 2.5% for credit card).
An invoice can be issued. This will be sent by email. If you would like a printout by post, please let us know during your visit. CHF 2 will be charged for printing and sending the invoice by post. The customer will be charged the fees incurred for payments made at the post office counter.
Please pay on time within 10 days. A reminder fee of CHF 20 will be charged from the 1st reminder level and CHF 40 from the 2nd reminder level.
Pet Ownership
By making an appointment, you confirm that you are the owner of the animal to be treated or euthanised. Alternatively, you are its legal representative or the owner explicitly and verifiably empowered to make medical decisions, including euthanasia, in its absence. Dr.med.vet. Sabine Huber declines any liability for damages caused by deception.
Aggressive or very anxious animals
For your and my safety and for the best possible course of the visit, it is necessary that you tell me if your animal is very fearful or has already behaved aggressively towards strangers or even yourself. Together we will then discuss the best course of action in advance. Any additional expenditure can be charged by me.
If I am not informed before the appointment that your animal needs special handling and I have already arrived, I reserve the right not to take the appointment if necessary and to charge you 200 CHF.
Shipping and packaging costs
The actual shipping costs incurred will be passed on to the customer. In addition, a surcharge of CHF 3.00 per package will be charged for packaging and processing.
Use of dispensed goods, medicines, feed additives
Product descriptions, recommendations for use and consumption and other content are for information purposes only and are taken from manufacturer information or specialist articles. There is no claim to completeness or correctness. No liability is accepted for damage of any kind arising directly or indirectly from the application or use of the products. Please read all product inserts and feeding recommendations carefully and contact me as the attending veterinarian if you have any questions about the application and mode of action.
Return of goods, medicines, feed additives
Goods, feed supplements and medication cannot be exchanged. Goods, medicines and food supplements purchased from me can be returned at your request and will be disposed of by me free of charge. The purchase price will not be refunded and any postage costs will not be covered.
Cancellation of appointments
Appointments that are canceled up to 24 hours before the visit will not be charged.
Appointments canceled at short notice will be chargedat CHF 100. If the appointment is canceled after I have arrived, an additional CHF 2.10 per kilometer driven (round trip from 8965 city center) will be charged.
Declaration of consent
By making an appointment or placing an order, these terms and conditions are accepted by both parties.